Thomas Beach Vacations Provides a Complete Range Of Services

MAINTENANCE and HOUSEKEEPING… THE BACKBONE

PROVIDING THE BEST service possible is the goal of our maintenance and housekeeping departments to both our homeowners and guests. Departure cleaning and a thorough inspection of the premises are provided after each guest checks out – at no cost to the owner. THOMAS Beach Vacations is a multiple recipient of the Myrtle Beach Hospitality Association’s Gold Star of Excellence.

GUEST SERVICES… FRIENDLY and EFFICIENT

OUR VACATION EXPERTS work hard to sell your home, villa or condominium as a vacation selection. They handle our reservation hot line, take reservation requests, fulfill guests’ requests for information, and process all online reservations. They cheerfully greet and check-in all guests, making sure the guests feel very welcome and have an outstanding stay in your property with THOMAS Beach Vacations. Our guest services staff also reviews guest surveys and often contributes excellent recommendations for improvement.

SUPPORT & MARKETING SERVICES… TO ENHANCE and ASSIST

WE MAXIMIZE THE POTENTIAL of your property by evaluating guest vacation preferences, market trends, individual property performance, and other factors. Our Support Services Director maintains system data and coordinates with Homeowner Services and Guest Services to establish optimum rental rates and seasons. With our new Internet Marketing Director, we aggressively promote the homes and condominiums on our vacation rental program via various print and internet venues. Ongoing projects include increased e-campaigns, effective use of social media, creating special web pages, maintaining portions of our website, and producing our vacation rental guide.

ACCOUNTING SERVICES… PROMPT and PRECISE

IT’S ALL IN THE DETAILS and we do it right. As your vacation rental manager, we process all guest revenue and vendor expenses. Our accounting department prepares detailed monthly homeowner statements for distribution on or before the 10th of each month. They also prepare and distribute a tax information packet at year’s end to each homeowner.

OWNERNET… JUST FOR YOU

OWNERNET IS USER-FRIENDLY, and is password and user ID protected just for you. View your property’s reservation calendar and check for both guest and owner bookings. You can make owner reservations online at your convenience. Monthly statements and work orders are posted online for your review. You can even read and or reprint posted newsletters and other items of interest.