Cleaning & Booking Standards |

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In light of the Covid-19 situation I was leary to go anywhere. Figured we could drive and found Oceans unit 810. Not only was it sanitized and spotless, every morning you could see someone wiping all the railings, the elevator floors were bleached. I would definitely be back. You made a hard trip with uncertainty enjoyable and relaxing.

J. K. – Solon, Ohio, June 20, 2020

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OVERVIEW

CLEANING AND BOOKING STANDARDS

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Our Employees

An employee not feeling well is to remain home. An employee who has been in contact with someone with COVID-19 is required to report it immediately.

  • Thomas employees must go through (ongoing) standardized health and safety training programs in adherence with WHO, CDC and Safe Stay guidelines. Gloves, masks, and disinfectants are
    available.
  • In addition to hands-on training, employees are provided resources outlining the steps for proper safety measures.
  • Hassle-free outside drop box check-out eliminates the need to come into our building.

TOGETHER – HERE AT
THOMAS BEACH VACATIONS!

hospital grade cleaner

Safe Stay Logo

Thomas Beach Vacations is an accredited member of the American Hotel & Lodging Association’s (AHLA) Safe Stay program. This unites our industry behind a common set of cleaning and safety practices in accordance with health authorities, including the CDC. Safe Stay is endorsed by all major U.S. hotel brands, travel & hospitality associations, and individual hospitality associations from all 50 states.

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Property Cleaning Protocol

Thomas Promise - Thomas Beach Vacations

We want you to have an absolutely wonderful, safe, stress-free vacation.

Your rental has been:

  • Thoroughly treated with hospital-grade, EPA approved cleaners, with extra attention given to high-touch points such as the TV remotes, appliances, bathrooms, doorknobs, railings, light switches, clock radios, lamps, bathroom handles, waste cans, etc.
  • Checked and approved by a housekeeping inspector.

In addition:

  • Dishes have been washed.
  • Linens are washed and bleached in our in-house laundry facility.
  • Linens are cellophane wrapped when transported from our facility to prevent contamination.
  • Bedding and carpet have been disinfected.
  • Pools have been cleaned and disinfected either prior to your arrival or the day of your arrival.

If you have questions, please call us at 843-273-3100. Enjoy your stay and take this time to refresh and renew.

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Check-in & Check-out Safety

Thomas Promise - Thomas Beach Vacations

 

Thomas Beach Vacation lobbies and guest access areas are cleaned with hospital-grade, EPA approved materials.

Lobby air-conditioning units are filtered with ultraviolet light which helps control the growth of contaminants such as mold, bacteria, fungus and viruses.

All keys, pool passes, and wristlets have been disinfected through ultraviolet light. (This also applies for check-in packets picked up in the after-hours box.)
Lobby counters, furniture, doors, bathrooms, etc., have consistent schedules for cleaning and disinfection. In addition, anti-bacterial products are available in the buildings for guests.

A no-hassle drop box check-out prevents you from entering the building upon departure.

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THOMAS PROMISE
Commitment to Clean

Thomas Promise - Thomas Beach Vacations

Thomas Beach Vacations is committed to the highest standards of quality and excellence. The safety and health of our guests, owners, and employees are our priority.

Our condominium and house vacation rentals are treated with hospital-grade, EPA approved cleaners. Extra attention is given to high-touch points, such as remotes, light switches, door handles, bathrooms, railings, lamps, etc.

A housekeeping inspector approves rooms before rental. Linens are washed and bleached at our in- house facility and packaged in cellophane when cleaned to prevent contamination. Bedding, carpet, curtains, and furniture are sprayed with disinfectant, as well.

Common Areas

If you are staying in a resort, common areas (lobbies, restrooms, pool areas, amenities, elevators, etc.) are cleaned and maintained by the resort or HOA staff.

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We are very likely to rent through Thomas for all our vacation needs in the future.  The website and staff were right on target with all the COVID-19 guidelines, updates and notices. One of the staff called me to let me know that I will be receiving a credit for not having the pool and hot tub amenities available this year so that is awesome, too!
V. S – York, SC, July 5, 2020
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COVID-19 Travel FAQs

Together in NMB =- Thomas Beach Vacations

Thank you for staying with Thomas Beach Vacations. We want you to relax, refresh, and de-stress during your vacation. This is your special time for creating lifelong memories and new traditions. As always, our top priority is the safety of our guests and employees.

With the current status of the COVID-19 virus, you may have some questions.

Are the beaches open?

Beaches are open and available for your enjoyment. Check the City of North Myrtle Beach website nmb.us for additional guidelines.

What is the protocol for cleaning rentals?

THOMAS PROMISE
of clean and disinfected

Thomas Promise - Thomas Beach Vacations

 

Rooms are treated with hospital-grade, EPA approved cleaners. Extra attention is given to high-touch points, such as remotes, light switches, door handles, bathrooms, railings, lamps, etc. Rooms are approved by a housekeeping inspector prior to renting.

Linens are washed and bleached at our in- house facility and packaged in cellophane when cleaned to prevent contamination. Bedding, carpet, curtains, and furniture are sprayed with disinfectant, as well. If you are staying in a private home, patios, decks, lawn furniture, and pools also are cleaned and disinfected.

Common Areas

If you are staying in a resort, common areas (lobbies, restrooms, pool areas, amenities, elevators, etc.) are cleaned and maintained by the resort or HOA staff.

What are the dining options?

Outside and inside dining is open in South Carolina, as well as curbside takeout and fast food.

Are retail and grocery stores open?

Grocery stores are open, and many offer delivery or pick-up services. Retail stores also are open. Check store websites or call ahead.

We look forward to seeing you soon at Thomas Beach Vacations. Until then, remain safe and well!

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Thomas Beach Vacations cleaning and booking standards - sanitizer

Thomas Beach Vacations cleaning and booking standards - sanitizer

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